Direct Routing

Enabled Voice Services

LPS’s Teams Integrator utilizes Microsoft’s Direct Routing feature to integrate LPS Connect’s calling services with Microsoft’s desktop and mobile dial pads, @-mentions, chats, channels, and alerting interfaces. 

Survivability and Flexibility

Microsoft Teams Client and Room Systems operate as devices on LPS Connect.

LPS Connect operates independently and transparently  of Microsoft Teams . . .

. . . ensuring LPS Connect is available for Communications during a Teams outage.

Direct Routing is the best choice for businesses looking to utilize Microsoft Teams while retaining the flexibility to select their own external provider for PSTN services and interoperability   -   it's usage minutes, survivability, complex call routing and interoperability with specialty applications, as illustrated above.

Resource Sharing

with

Enables Functional Integration

Use of the Most Appropriate I/F

• CORENEXA and MS Teams can both run in a common Chrome or Edge browser window and share an LPS Connect outside line/number, ring group and contacts.

• This enables the use of both applications to support today's extended communications requirements for voice, video, chat, SMS texting and meetings along with  their operating and support environments.

• The use of a common browser, pinned tabs and browser  notifications provides a controlled and visual environment to support communications with the most situationally appropriate application, function or interface of Teams or CORENEXA.

Texting within Teams

Add inbound SMS text messages to specific Teams and Channel posts.

Browser and Mobile Clients

Journal  Microsoft Teams on LPS Connect

Room Systems

Journal  Microsoft Teams Rooms

Journal A comparison of Rooms vs Client