A Softphone

for Voice Calling.

• Users get a built-in softphone for making and receiving calls with extensive calling features such as call move, visual voicemail, call recording, call transfer, three-way calling etc., to ensure that inbound calls reach their appropriate destination.

• Phone numbers can be dialed from the Dial Pad, Speed Dial List, Recent Calls, Recordings, Contacts, SMS Texts, Voicemail, and any other telephone number on any other web page with "Click to Call."

Click to Call

Any number on Any webpage.

• Activated by a Google Chrome and/or Microsoft Edge extension.

• Click on any phone number field to automatically dial the number.

• Activate or deactivate the feature on a site by site basis.

Journal   Click to Call

Download   Click to Call Extension

Voicemail

With Transcription.

• Quickly review the contents of a voicemail.
  

• In addition to listening to or reading the entry, you can text or re-call the sender.
  

Journal   Voicemail with Transcription

Voicemail to

Email and/or Text.

• Call detail, recording, transcription, and a list of voicemails in the inbox sent to Email or Text.
  

• Never miss an important call.

Journal  Voicemail forwarded to email

Call Recording

For Inbound/Outbound Calls

• Recordings can be  automatically or manually activated.

• They can be stopped and restarted at will to protect  information.

Journal   Call Recording

Chat Messaging

Within LPS Connect.

• For stand-alone messaging or messaging within a meeting.
  

• For One-to-One and One-to-Many conversations within the system.

Journal    Exporting Conversations

SMS

For texting outside of the System.

• For One-to-One and One-to-Many Conversations.

SMS+

For shared conversations with auto replies, canned responses, message blasts, and drip campaigns.

• For One-to-One and One-to-Many Conversations.

• Ideal for disseminating structured content and marketing.

Journal    Introducing Business SMS

Datasheet   Business SMS - CloudMessage

Video Calls

Extension to extension.

• Video calls can be made as easy as a voice call or text message making CORENEXA the go-to solution for  spontaneous or un-scheduled 1 to 1 video.

• Just click on the video icon, wait for the far-end to accept the call, and start collaborating.  As easy as a phone call.

Journal     CORENEXA Video

Meetings

Personal and Group

Immediate & Scheduled

Quickly join a meeting - in any browser

• All you need is the Meeting URL, Meeting ID and PIN.
  

• Entering the URL in any browser will open the Join Meeting page as illustrated above. 

• Up to 100 participants can join.

Personal

Meeting Room

Included with each Extension

Always Available for Use

• Activated upon request.

• A permanent room number is activated when the Personal Meeting Room (PMR) is configured.   This number remains constant until changed.

• A security PIN can be changed, per meeting, to protect the confidentiality of the meeting.

• This is your personal virtual meeting room.  Available whenever you need it.

• Up to 100 participants can join.

Contacts

Authenticate with:

• Authenticate and sign into CORENEXA with either Google Workspace or Microsoft 365 accounts.

• Once authenticated, both calendars and contacts are available for shared use within CORENEXA.

• This list is added to the Contact field and joins Community, Personal and Speed Dial contact lists.

Journal   Share Contact & Calendars

Calendar

Synchronized with:

• Entries are added via CORENEXA, Google Workspace or Microsoft 365.

• When entered via CORENEXA, a prompt will appear to add it to the respective Calendar.

Resource Sharing

with

Desktop Set

Enables Functional Integration

Use of the Most Appropriate I/F

• CORENEXA and MS Teams can both run in a common Chrome or Edge browser window and share an LPS Connect outside line/number, ring group and contacts.

• This enables the use of both applications to support today's extended communications requirements for voice, video, chat, SMS texting and meetings along with  their operating and support environments.

• The use of a common browser, pinned tabs and browser  notifications provides a controlled and visual environment to support communications with the most situationally appropriate application, function or interface of CORENEXA or Teams.

• CORENEXA and a Desktop Set can share the same extension.  If a call is answered on a Desktop Set, it can be moved to a mobile device and vice versa.

• The functionality of the Desktop Set can be extended by interoperating with CORENEXA to add applications such as Visual Clickable Contacts, Call History, Messages (Chat and SMS) , Visual Voicemail, Video and Collaboration, and always available Meeting Rooms.

Journal   A Multi-Media Workstation